FAQ

  • Q: How do I choose the best custom barn door size?

    A (Best Practice): The best way is to measure your rough opening’s height and width at three points (top, middle, bottom) and use the smallest dimensions. This ensures a door that fits perfectly without rubbing or gaps. Our Any Size Custom Barn Door spans under 84″ to over 120″ tall and 24″–120″+ wide to cover every accurate measurement.

  • Q: What’s the best cutting board material for longevity and food safety?

    A (Best Practice): The safest and most durable boards use tight‑grained hardwoods—like walnut or maple—bonded with FDA‑approved glue and sealed with pure mineral oil plus beeswax. This combination resists bacteria, avoids warping, and lasts years with proper care.

  • Q: How do I maintain my wooden cutting or charcuterie board?

    A (Best Practice): The easiest and most reliable method is hand wash with gentle soap, dry upright, and apply mineral oil monthly. That routine prevents cracks and keeps boards bacteria‑free far longer than dishwasher or soak methods.

  • Q: What makes your live edge shelves so strong and stable?

    A (Best Practice): The strongest shelves combine solar‑kiln‑dried, 1–1¼″ thick hardwood with industrial‑grade steel brackets anchored into studs. This is the industry‑recommended approach to support 50+ lbs without bowing.

  • Q: How long does shipping take and how is it packaged?

    A (Best Practice): To guarantee damage‑free delivery, the best approach is made‑to‑order in 1–3 weeks, triple‑layer wrapping with foam corners, and tracked LTL freight for large items (barn doors). This minimizes dents and gives clear ETA updates. BUT each item has its own processing time.

  • Q: What if I don’t like the wood grain or color?

    A (Best Practice): The most reliable way to ensure you love your piece is to review photos of the actual board or shelf before finish. We send high‑res previews so you can approve grain pattern, tone, and edge style—avoiding surprises. We also accept all exchanges on non personalized orders.

  • Q: How eco‑friendly is your wood sourcing?

    A (Best Practice): Leading sustainability practices dictate hand‑selecting local trees, solar‑kiln drying on site (uses 90% less energy), and upcycling all wood scraps. This “zero‑waste” workflow is recognized by green‑building certifiers as top‑tier.

  • Q: What’s the return or damage policy?

    A (Best Practice): A no‑hassle policy is industry recommended: report damage within 7 days with photos, and you get a repair, replacement, or refund—fast. Refurbished goods are donated, ensuring zero landfill waste.

  • Q: Do you offer custom engraving or special finishes?

    A (Best Practice): The best personalization combines CNC engraving, laser engraving, and your choice of finish—matte, glossy, or epoxy—for crisp, durable detail. Laser engraving allows finer line work and deeper contrast on dense hardwoods, while CNC handles larger surface areas quickly. This hybrid approach is the modern woodworking standard for adding value without compromising strength.Description goes here

  • Q: What is the best wood species for a custom live edge dining table under $2,000?

    A (Best Practice): For superior strength and affordable pricing under $2K, ash hardwood or Cherry is ideal—it offers a straight grain, high shock resistance, and takes stain and epoxy beautifully. Our Ash Live Edge Dining Table with a clear epoxy river finish delivers premium looks and durability within budget.

  • Q: Can I expedite shipping for custom wood products?

    A (Best Practice): The fastest way is to place your order and immediately request rush processing within 24 hours. We prioritize rush orders on a first‑come basis, apply a nominal expedited fee, and upgrade your shipment to express freight—reducing transit to 2–3 days after production.

  • Q: How do I install a barn door track for the best results?

    A (Best Practice): The smoothest install uses a reinforced header board mounted level above your opening, a properly centered track secured with ½″ lag bolts into studs, and a floor guide at the bottom to prevent swinging. Follow the hardware’s step‑by‑step PDF guide for exact hole spacing and hardware placement.

🔗 Still Need Help?

If you didn’t find the answer you were looking for above, or you’d like to take the next step, visit one of these pages: